Browsing: customer satisfaction
Morrisons is currently experiencing significant disruptions as system glitches hinder customer access to discounts and services.The More loyalty card system…
Morrisons has substantially cut its debt by £2.4bn, representing a 40% reduction amidst strategic restructuring.While the financial move stabilizes the…
Modern retail leaders are leveraging technology to enhance employee and customer experiences.Creating a positive employee experience can lead to increased…
Retailers are facing challenging peak seasons with rising customer expectations.Technological advancements offer solutions to manage increased demand and improve service.AI…
Recent findings reveal significant dissatisfactions with major UK parcel services.Ofcom’s report highlights Evri as the least satisfactory delivery firm in…
Frontline workers in retail are crucial yet often overlooked.Despite their importance, investment in their development is lacking.Current training tools are…
Supermarket titan Tesco revises its profit forecast upwards after a robust trading period, reflecting its dominating position in the UK…
Waitrose reports a significant boost in half-year profits, reflecting successful strategic initiatives.Customer base expansion marks ten consecutive quarters of growth,…
John Lewis Partnership reports significant improvement in its financial outcomes for the first half of the year.CEO Nish Kankiwala highlights…
The introduction of returns charges by Asos has ignited strong reactions among customers.Online clothing retailers are increasingly adjusting their returns…
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