Browsing: customer satisfaction
Supermarket titan Tesco revises its profit forecast upwards after a robust trading period, reflecting its dominating position in the UK…
Waitrose reports a significant boost in half-year profits, reflecting successful strategic initiatives.Customer base expansion marks ten consecutive quarters of growth,…
John Lewis Partnership reports significant improvement in its financial outcomes for the first half of the year.CEO Nish Kankiwala highlights…
The introduction of returns charges by Asos has ignited strong reactions among customers.Online clothing retailers are increasingly adjusting their returns…
The latest episode of Drapers Talks podcast features Paul Wilkinson, Deliveroo’s product director, offering crucial insights.Paul Wilkinson highlights how innovation…
At the Drapers Future of Fashion Conference 2024, innovation was the key focus, as shared by Deliveroo’s Paul Wilkinson.The emphasis…
Klarna’s new AI chatbot has successfully handled two-thirds of customer service inquiries, effectively executing the tasks of 700 full-time agents.…
BP has introduced a new loyalty pricing programme aimed at offering customers significant discounts on retail products.The new programme applies…
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