Browsing: customer experience

Asda faced a brief technical issue affecting its checkout systems, leading to delayed store openings across the UK, which has…

Dreams, a leading bed retailer, has reported a slight rise in profits, attributed to significant investments in its infrastructure and…

Morrisons has consolidated its online shopping apps into a single, streamlined version, enhancing customer experience.The former ‘white app’ used in…

Co-op Group renews its media contract with Dentsu for two more years, signifying a continued partnership.The partnership aims to leverage…

Despite challenging weather conditions impacting European fashion retailers, Inditex reported significant profit growth.The group achieved a 10% rise in profits,…

Go Outdoors, part of JD Sports, unveils Europe’s largest outdoor store in York.The store spans 125,000 sq ft, previously a…

Oliver Bonas is enhancing its presence in Brighton by opening a larger store, reflecting its brand commitment to community and…

Regatta has appointed Tom Goodman as the new chief digital and technology officer.Goodman will lead key initiatives in digital, customer…

At the Drapers Future of Fashion conference, Paul Hornby discussed AI’s influence on fashion retail.Hornby highlighted both risks and opportunities…

The digital transformation journey of Clarks was spotlighted at the Drapers Future of Fashion event, discussing their comprehensive ecommerce replatform.Clarks’…