Browsing: customer engagement

Rami Baitiéh marks one year as Morrisons CEO, initiating significant changes.Morrisons’ debt solutions improve its financial health amidst inflation challenges.Customer…

Very has reintroduced its flamingo-themed Christmas campaign after last year’s success.The campaign is set to appear on screens across the…

2025 brings innovative loyalty programmes that redefine customer engagement.H&M’s programme highlights sustainability and fashion engagement.The RealReal offers exclusive pre-owned luxury…

Future Stores will open on Oxford Street next week, aiming to revolutionise retail.With a £20 million investment, the store combines…

Recent financial reports reveal that Selfridges’ losses have cumulatively reached over £400m, marking a significant financial challenge for the retailer.The…

The launch of Poundland’s Perks app marks a significant milestone in the retailer’s digital journey.Within 24 hours, the app became…

Sosandar, a womenswear retailer, has reported a significant reduction in its pre-tax losses, highlighting strategic shifts in its business approach.For…

Peter Ruis outlines John Lewis’s transformative journey at the Drapers Inner Circle Summit 2024.Ruis claims the potential to double John…

Gousto has appointed Murray Lambell, former eBay executive, as Chief Customer Officer as it seeks to expand its market presence.Lambell…

Selfridges partners with Criteo to launch sponsored products.The partnership with Criteo aims to offer a personalised shopping experience.Access to luxury…