Browsing: customer dissatisfaction

Ocado faced a significant issue with some Christmas deliveries due to a malfunction at its Erith warehouse.Numerous orders arrived missing…

Boots’ recent Black Friday sale led to significant disruptions as its website and app faced technical difficulties.Customers experienced challenges accessing…

Evri, formerly known as Hermes, has again been identified as the UK’s leading underperformer in delivery services. According to Ofcom’s…