The Retail Gazette Awards 2024 celebrated key players in the retail sector with M&S, Fortnum & Mason, and Lush receiving top honours.
- M&S secured the Best Retailer over £500m award, praised for a remarkable resurgence in performance.
- Fortnum & Mason was acknowledged as the Best Retailer under £500m, commended for modern innovation while maintaining its heritage.
- Lush stood out by winning both the New Store Game Changer and Sustainability Game Changer awards.
- Key industry figures, including those from Tesco and Sainsbury’s, attended the prestigious event.
The Retail Gazette Awards 2024 recognised outstanding achievements in the retail industry, spotlighting companies that have made significant strides in their respective fields. M&S earned the title of Best Retailer over £500m. The judges noted the retailer’s return to its former glories after posting an impressive 58% jump in profits in the last financial year, highlighting its seamless positive momentum across all operations.
Fortnum & Mason received the Best Retailer under £500m accolade. The judging panel praised the institution for successfully reinventing itself for modern consumers while retaining its quintessential charm. Their in-store experience is deemed world-class, and the brand’s commitment to integrating this into digital platforms was commended, along with its impressive customer loyalty and financial performance.
Lush emerged as a double winner, securing awards in categories such as New Store Game Changer and Sustainability Game Changer. The company’s dedication to sustainability and innovation in new store concepts was particularly noted by the judges.
The ceremony, hosted by Ginger Johnson, welcomed representatives from renowned entities like Tesco, Sainsbury’s, Currys, Frasers Group, and Boots, thereby underscoring the event’s prominence in the retail industry.
The Retail Gazette Awards 2024 underscored the dynamic and innovative spirit of the retail sector, with M&S, Fortnum & Mason, and Lush leading the charge.
