M&S is initiating a substantial recruitment drive for the festive season, aiming to hire over 11,000 customer assistants.
- This move marks an increase from the previous year, with an addition of more than 1,000 new roles.
- The recruitment window will open on 9 October, with new hires starting in mid-November.
- M&S plans to integrate these new employees into their food, clothing, and home divisions.
- The roles are designed to enhance the customer experience and support the delivery of festive services.
Marks & Spencer (M&S) has launched an extensive recruitment campaign, aiming to onboard over 11,000 customer assistants in preparation for the busy Christmas season. This initiative is a step up from last year, reflecting the company’s commitment to meeting increased consumer demand.
Starting 9 October, M&S will begin welcoming applications, with successful candidates expected to commence their roles by mid-November. This timely recruitment is crucial for delivering on M&S’s promise of exceptional service during the festive period.
The new hires will be strategically distributed across M&S’s food, clothing, and home divisions. These divisions play a pivotal role in M&S’s holiday offerings, particularly the Christmas food to order service, which is essential to their festive strategy.
Sacha Berendji, M&S operations director, remarked, “Our fantastic store colleagues play such a big part in delivering the magic of M&S at Christmas to our customers. And this year we’re recruiting even more colleagues to ensure we’re closer to customers.” His statement underscores the importance of these roles in maintaining customer satisfaction and operational efficiency.
Opportunities include a variety of roles with flexible working patterns, providing potential employees with the chance to become part of a dedicated team this Christmas season. This recruitment drive not only supports M&S’s current operations but also serves as a gateway for future career advancement within the company.
This dynamic recruitment initiative signifies M&S’s proactive approach to enhancing customer service and operational capacity during the festive season.
