John Lewis and Waitrose have announced their decision to close most stores on Boxing Day.
- Trafford and Stratford shopping locations of John Lewis will remain open while others close.
- More than 300 Waitrose stores and 37 John Lewis locations will be closed resulting in notable absenteeism from usual Boxing Day retail.
- Waitrose locations attached to petrol stations will remain operational during the holiday.
- Like John Lewis and Waitrose, several retailers have opted to provide their staff with a break during traditionally busy retail days.
John Lewis, a renowned department store, and Waitrose, its supermarket chain counterpart, have decided to close the majority of their standalone stores on Boxing Day. This decision aligns with a growing trend among retailers prioritising employee welfare over holiday sales. Notably, only the Trafford and Stratford locations will remain open, providing limited access to customers seeking holiday deals.
The scope of these closures is significant, encompassing over 300 Waitrose outlets and 37 John Lewis stores nationwide. While this may disrupt the shopping plans of many, it underscores a shift in retail strategy, as businesses evaluate the necessity of operating on public holidays. Such decisions are indicative of a broader movement within the sector to reconsider the work-life balance of retail staff, aligning with societal expectations.
However, not all Waitrose branches will be shuttered. Select stores attached to petrol stations will remain open, ensuring that essential groceries are accessible to those in need. This strategy reflects an understanding that basic provisions must continue to be available, even as the company implements widespread closures for the holiday.
The decision by John Lewis and Waitrose mirrors similar actions taken by other retailers such as Wilko and The Range. Last year, many retailers closed on Boxing Day, and this trend has continued into the current year. Companies like CDS Superstores, which also closed stores to provide their employees with a ‘well-earned break’, highlight the evolving dynamics in the retail landscape.
Providing staff time off on Boxing Day and New Year’s Day appears to be gaining traction among retailers. This growing trend suggests a potential permanent change in retail operations during the holiday season, reflecting a deeper commitment to employee well-being and satisfaction amid the push towards maintaining high standards of retail service.
The closures by John Lewis and Waitrose on Boxing Day are part of a notable shift towards prioritising employee welfare over retail operations during the festive season.
